How often do you get five minutes into a task and then think: ‘I've got a nagging feeling there's something else I ought to be getting on with?' The 'I ought to be doing something else' syndrome is a common cause of overwhelm and is often why we don't get down to giving our full attention to the piece of work in front of us. And the syndrome is not just formal work-related; in our personal lives, the syndrome can intrude on our thoughts just as much. But there is a technique

I read a very moving post this morning about the unconscious bias that sits behind snap judgements and I realised how fortunate I have been to have (almost) never experienced this. I do remember one incident, many years ago, when I was leading a marketing and sales team at Philips Electronics. We had an exhibition stand booked at the Windows Computer fair and the day before the event was due to open, I was dressed in old jeans and T-shirt, moving boxes and bits of hardware ar